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The mobile and desktop accounts are both linked. Getting a player on board is one thing but how do you keep that player with you?
Get promoted from bronze to Silver and you get Sure Win and Dolphin Quest and so on. For players looking for a loyalty program which rewards loyalty with additional cash back then Jackpot City fits the bill.
VIP Program Jackpot City runs an invite only VIP program for really big customers where you can benefit from bespoke bonuses, VIP events and dedicated account manager Go to top Bottom Line on Jackpot City Recently taken over by Digimedia the same owners as Spin Palace , Jackpot City has undergone a bit of a renaissance with a new design and big TV campaigns.
It does not change the fact the casino has received numerous complaints and have been shockingly non responsive and unfair in handling customer issues.
It is NOT recommended to play here and it would be best to select an alternative casino to play at.
With multiple reports from different sources stating that this casino has received numerous complaints, we highly recommend staying away.
Chief editor and creator, Tom drives the direction of CanadianCasinos. I withdrew on the 12 th of November and it is now the 24th of November and i am still waiting for it.
I contact the chat line they say it is still being processed. What does that even mean? How long can it possibly take to deposit into my acct.
I read a statement saying how easy and quick it is. You can have your withdrawal in 5 days….. Hi Diana. Has customer support managed to follow up on this?
Jack pot city sucks man i had 14 thousand i cant even withdraw it til i hit 16 thousands with bonus.. Only bocz i won good money in 1 month..
I had in winnings apparently a wrong address means they keep your money completely ripped me off never saw a sent of that.
Umm I was just told by jackpot city I have x playthrough requirements on all my bonuses. Bonuses are one of the biggest draws when it comes to choosing a top online casino, and the Jackpot City bonus scheme certainly doesn't disappoint.
Here's what you can expect:. One of the best things about Jackpot City's bonus scheme is its generous sign up bonus.
That means that Jackpot City will literally double your money on your first four real money deposits, giving you more chances to win, and in turn, extending your online play.
Alongside the welcome bonus, Jackpot City also allows players to build up a tally of points as they play the various slots and table games at the casino.
These points can be collected to buy more credits at the casino for the player, or else you can bid on gadgets and other items.
The Jackpot City bonus conditions are quite typical of such a large welcome bonus. There is a minimum wagering requirement of 50x before you can transfer your bonus balance into cash.
You simply deposit within seven days of registering to claim your bonus. Loyalty at Jackpot City never goes unrecognised, and their 'free-to-join, free-to-earn loyalty programme' guarantees members constantly earn while they play.
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Not once did they ask me for my banking info or anything like that. Very pleased!! I will add though if you deposit and claim the reward then then you have to play through a certain amount of money before withdrawing.
If you can make it past the wager requirements then the casino is a fun place to be and you can actually win because I know I did.
However, they let you jump through hoops before you can withdraw the money. They let you deposit no problem but then if you win the y put you under the microscope.
They are no different to other casino really but you gotta read the rules and behave accordingly. Then you are safe. Something I learned after many year of online gambling.
But if you can, go play at real casino. I decided to stop as I played for about 10 or more hours.
After I inquired bout cashing it out, I was told to upload my documents such as a void cheque and ID. Since it was Saturday chat told me that it would be Monday or Tuesday before I got an email confirming that my documents have been reviewed.
Slots tightened up. Did not take long to lose the entire amount. Any good reviews around regarding withdrawals from Jackpot City? Im reading your comment courtney and i just withraw 13,nzd too just now.
Policy states withdrawals to be complete 4 days. I have been playing jackpotcity, ruby fortune etc but more than the fun and winnings that we all hope for are Disappointment, false advertisement, very poor bonuses specially the shitty wheel that never ever give bonus, poor customer support and many others…… Try other casinos like thos offer rewards like captain cooks, Yukon casinos and more they are the best and far better!
I highly recommend to everyone to stay away from this site. Exact same thing just happened to me! I sent them the transaction confirmation and they then asked me for a PDF of my bank statement!
Not happy. I deposited Went to info jackpotcity. Email bounced back. Did I say not happy? How convenient that it happens to me. They are looking into it.
Does this mean someone is taking my money without me making deposits? It happened 2 times now. I have been using jackpot for sometime now.
My first few payouts were fine but all of a sudden payouts are taking longer and longer to get your withdrawls.
I have requested several times about a withdrawl, I had from 16 days ago. I have asked to speak to a manager and yet they say they dont talk to the members???
You can only speak online and ir via email to the CS team??? I am extremely frustrated at this point and feel I am getting the run around and scammed.
If this continues it will leave me no choice but to call the authorities. Has anyone else experienced this?? I had a I let that one go and tbought well maybe there was an issue or cliche so ok.
But now Im sure they are scamming people. Please let me know if you are experiencing the same thing. I like playing their games but dont and wont be scammed.
I have been playing there for a few years im also a gold member everytime they take money out i get charged a fee i complained to girl on chat she gave me attitude ive spent thousands and thousands of dollars there i told her i want all those service charges reversed she said no..
I told her i will contact lawyer so now i cant get into my account im so mad and yes when i do get payouts i always have to call and ask whats taking so long?
My friend opened account just to see if they will do the same thing to him as they did to me and yes they did. They charged them a fee everytime he deposited money.
Now they are taking out of bank account without applying it to their account. He changed all his banking info, got a new card. Then you have customer service asking for bank statements and when you send they lie and say they didnt get it and i told them to take my banking info off site and they said its policy to keep it.
I have had this exact same problem. Have also had large amounts of money taken from my bank account that JC has taken.
Now they are giving me the run around saying they can not talk with me as I am not the account holder when they have already accepted all my ID and documens showing who I say I am.
Not trusted. The company name is Bayton Ltd bloody weird. My phone number has been switched and their site wont let me delete the number and put in a new one.
It just wont let me erase anything or type over the number in the box. So when you ask support I got some really cool answers from Judy like, its muchbetter fault, or i need to wait 24 hours?
Its a flaw in their site and she is just not accepting that i know what im talking about and she cant wrap her head around this simple flaw….
For years, i have been depositing in jackpot city casino, until i won, for the first time; it has been 2 weeks since i withdrew my winnings and i only receive the congratulations word, along with different emails, contradicting each other, your withdrawal has been processed to your card, please allow 24 hours to reflect in your account, your withdrawal has been processed to your skrill account please allow 24hours….
Never ever use the bonus. Its horrible. Causes so many frustrations. Put in the credits your willing to risk and stay away from bonuses.
This has frustrated me many times. Be carefull if your playing with others over the same external IP address. I have noticed quite obviously that when she is winning and withdrawing money over the course of a week, I have never won in any session during that time.
When I am winning and withdrawing, she also never wins during that time. Its like clockwork and we have reproduced this behaiviour over and over.
We do not play when the other is winning or making a withdrawl. Not sure what to make of that but RNG seems suspect here.
I work for a Major Land based Casino. Overall, its a decent Online Casino once you know what to expect as noted above. Its feels at times like its a scam no doubt.
Is it a legitimate website? I contacted JPC and was told that my account was compromised and that they would be freezing my account. After an investigation, they returned to say that the 5 charges were legitimate and that my bank probably just delayed the charges.
I spoke to my bank and they confirmed that the charges were indeed fraudulent after comparing to my JPC deposit statement , something I already knew because I keep track of every transaction I make on my credit card.
The problem is JPC will not take the responsibility and my credit card will not cover any gambling-related charges, fraudulent or not.
This happened after over a year of uneventful gambling on their site. Finally, after 1 month I was able to collect my winnings, whereas in months prior it would take working days.
When I contacted their Online CS and asked for my account closure, re-affirming my details multiple times — they declined to do so and gave me some obscure link.
I was met with mocking responses from the CS rep as to why I wanted my account deleted. I would rather play at a casino where withdrawals take 3 days maximum….
Since I made this withdrawal, they requested me to send voided check after three days, and my withdrawal is still processing and it has passed three weeks.
No happy with a recent bug in this game that is only happening on my android. This function is not working on my android.
It was working but suddenly now it is no longer working. It just freezes and you have to close it and reopen it to play. The games work but not the bonus feature.
I have uninstalled it and reinstalled several Times.. It works on my computer and ipad.. I won had no problems with drawing my winning!
Won and also 2 days in my bank account. Jessica, you mind to tell me what is the best way to use: a bank account, a debit card or neteller to get my winnings if I win?
I have withdrawn 5 times ranging in amounts from down to via swift from Jackpot city. Around 5 days for the money to be in my NZ bank account.
I deposit via paysafe too. Been playing JC for a few months now. I had to play down my bonus money. And I have noticed pay out times a being delayed the more I withdraw.
I tried to do a withdrawal with no success , hopefully online support will be able to fix this. I have sent 3 emails explaining the errors I am getting.
Jackpotcity is one of the best casinos i have played they have been so helpful getting my winnings to my bank through neteller now the goverment have stopped all gambling to many overseas casinos im going to miss them hope they get to be able to operate in australia again so sad.
Hi I was one of the customers playing JackpotCity. I am still to paid my winning after that JackpotCity left out from Australia.
Do you think it is worthy to have Neteller account to be paid? Do you need to pay Netteller for using it monthly or yearly?
Jackpotcity is very fast in paying me out. I won three times in one year , Absolutely wonderful service. After the maximum of 96hrs u can ring jackpot city and request they contact the operations team..
I just did that today and they accepted my Id.. I tried asking that and all iu got was wee are working on your withdrawl and remember its a minimum of 24 hrs before its removed from the reversal stage blah blah.
I was recieved within 3 weeks. I have won eu and i tried to withdraw my money. After 10 days any answers and explanations i contacted live support and they tokd me: money were reversed and all lost down to zero!
How it can be possible?! I did not played at all…. Naturally, win ratio much higher when playing with the bonus dollars of course…When playing with my own money, conveniently stopped getting bonus rounds, and win ratio declined significantly.
Further, I consistently had DNS Server connection issues, which Support said was an issue on my end. I had been using the account for a month before this issue started , no settings changed on my computer.
Coincidentally this was after I had actually won two jackpots and made immediate withdrawls. At the end of the day I broke even with deposit to withdrawl ratio, so not what the panic was all about-Operations had relegated my account to Voucher pay only.
For absolutely no reason and no ability to contact them to find out why this happened. This was completely arbitrary.
I started playing jackpot city 18 months ago. Now withdrawing to debit card and its around days Have had no issues except not being able to withdraw to bank account.
Some online casinos come and go, while others stick around offering players the same great experience for years and years.
Jackpot City Casino definitely falls into the latter category, and while the site's lobby could probably do with moving out of the '90s, the games are very much Certified by eCOGRA - check; proper licensing from a respected jurisdiction - check; powered by the mighty Microgaming - check.
Yep, the holy trinity of building blocks is where Jackpot City Casino is at. You can even read current eCOGRA payout reports direct on the site.
And after all, 3. Sorry, US and UK players - that's not you right now. But what's under the hood at one of the Internet's most respected gaming sites?
Let's take a closer look. You want games available in download form or ready to play via your web browser, you got that too.
The European Roulette is the most lucrative with the house edge as low as 1. The American roulette comes in at a higher house edge — 2.
Whichever variant you prefer, you can be sure to find it at Jackpot City online casino. Bingo is one of the most social games on the planet and Jackpot City offers an online version to enable gamblers to play from the comfort of their smartphones.
This game of chance played with numbered cards comes in different variations including:. Jackpot City offers a live dealer casino section and players will be blown away with the cutting-edge technology used here.
Powered by Evolution Gaming, you can only expect rich graphics and a wide range of live dealer casino games.
For the latter, players can look out for games such as live dealer Baccarat, roulette, and blackjack as well as variants of these games.
In terms of technology, players can expect live HD streaming from their studios. We personally want to draw your attention to one of the highest-yielding segments of the iGaming industry, namely video poker.
Video poker is unlike the poker you have come accustomed to play in dedicated rooms. With video poker, the game versions are slightly altered, and they may even vary across what game you end up, picking.
However, video poker offers some of the best payouts in the whole industry! Once you sign up for the casino, you will find a variety of games, including:.
We recommend sticking with the highest-paying versions of the game and making sure that you have had some time to learn the ropes before trying out the other variants.
To the question of whether Jackpot City Casino is a legit online casino, the answer is yes. Jackpot City is legit. From the discussion so far, this is not hard to see.
More importantly, Jackpot City Casino does not only have a long operating record; it has a long record of consistently paying winners. That is, the online casino has consistently registered winners, and it has consistently paid.
Suffice it to say that a scam online casino will not have a rich history of paying winners. With Jackpot City Casino backed by the robust Digimedia Ltd, certified fair by the highly reputable eCOGRA, licensed and regulated by reputable jurisdictions like Malta and Kahnawake, and having a 22 year record of paying winners, there is no doubt that it is a legit online casino.
Using Jackpot City Casino will require submitting sensitive data like personal information and payment information. Jackpot City Casino does very well in this regards.
It uses the industry standard security measure — SSL Secure Socket Layer technology. With this technology, data is transmitted via a private channel that blocks off all prying eyes.
Also, bank-grade encryption is used to scramble the data, so even if it is captured, it will not be compromised.
That said; there is no doubt that Jackpot City Casino is a safe online casino. Jackpot City Casino ticks all the right boxes in terms of legality.
It is operated by the huge Digimedia Group; it has over two decades experience; it is certified fair after rigorous assessment by the reputable eCOGRA; it is well regulated as it has gaming licenses from Malta and Kahnawake; and it has consistently paid winners.
Adding all of these together, Jackpot City Casino is legit to the core. Using the industry standard SSL technology, it is also a safe online casino.
However, while it is an international online casino that accepts players from many countries and even caters to them in their local languages it does not accept players from the US and the UK.
This part of the review looks at the entertainment value of Jackpot City Casino. This examination is to determine if Jackpot City Casino provides a qualitative experience, and whether gaming flexibility is afforded.
The best online casinos are powered by the best gaming software. Whatever makes for quality gaming experience like great graphics and animations, emotive sound effect, smooth game-play and more are features of a gaming software.
So quality game software equates to a quality online casino. Thankfully, Jackpot City Casino is powered by one of the best game developers in the business — Microgaming.
These feature razor-sharp graphics, immersive sound effect, and other top quality effects. While being solely powered by Microgaming ensures that Jackpot City Casino provides high quality games, it also means that if you have a preference for games from a different gaming software, Jackpot City Casino cannot serve you.
Microgaming provides its games in both Download mode and Instant Play mode. Thus, Jackpot City Casino supports both the Download and the Instant Play modes of play.
That is, to play games in the casino, there are two options. First, you can download and install a casino application to your device.
Secondly, you can play games online directly from your web browsers. Having both modes of play available is fine, as players can choose what suit them best.
The download version is a good choice for traditionalist, as it gives access to the casino in full all featured games.
The Instant Play version does not require a download, so you are not restricted to playing casino games from only a particular device holding the casino application.
With Instant Play, you play games directly from a web browser, so you have the flexibility of playing games from different devices.However, the self-help FAQ is not very detailed; and telephone service is missing from the contact options. Table of Contents Jackpot City Casino: at a glance Iranische Fernsehen Live Jackpot City Casino — operator, licensing Virgin Games Withdrawal regulation, certification, who can play Is Jackpot City Casino legit? New Casinos Sign up with our recommended new casinos to play the latest slot games and get the best welcome bonus offers for For fast-paced gaming, you can enjoy full throttle entertainment, action, and excitement when you play Roulette Org Bingo at Jackpot City Casino. Geld mit NetEnt Dfb LГ¤nderspiel Ergebnis in einem Casino zu verdienen. Das JackpotCity Casino online wird mit Casinospielen vom Softwareentwickler Microgaming versorgt. Live Chat: Ja E-Mail: support jackpotcity.